They want more evidence that this is there marks on the painting the motor does not work with a 72V battery it should only work with 60V batteries that is not what I bought for 72V 3000W or in relation to transport it is the fault of the seller because the seller did not protect the bike before placing it inside the pressed wooden box if this is not resolved here I will file a complaint with the police in Portugal because alibaba agrees with this type of situation and always favors the seller. I'm not to blame if the seller didn't do what I asked to protect the bike well so it didn't get here without anything damaged and he also promised a 72V 3000W motor he sent 60V1200W he's a liar and he's not an honest seller! acky chen 2023-01-04 07:25 3000W motor with two battery including shipping total 2000 Motor 3000W have two battery, including shipping total 2000W not recommend this seller does not do what it promises!

Delivery was on time. Product arrived in a very secure container. No damage. Quality of product was as expected. Assembly was easy. Service was excellent. My representative was very professional and his knowledge of the product was very good. His communication between myself and the manufacturing facility was quick and responsive. I received pictures of my product at Assembly and shipping which further made our transaction less stressful.